A blind person wants to board a public transport bus accompanied by their trained guide dog. May they be refused access solely because of that dog?

Question

DentroTest · Accepted Answer

The general prohibition on animals in collective public transport contains an exception for a blind person accompanied by a dog specially trained as a guide. Entry must not be prevented for that reason alone, nor made conditional on the permission of the other passengers. The regime for pets and other assistance dogs requires attention to their specific rules; an absolute prohibition for all animals must not be inferred from this question.

A blind person wants to board a public transport bus accompanied by their trained guide dog. May they be refused access solely because of that dog?

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